1. General Principles
a.
Code of Conduct in Force
We are committed to keeping these policies up to date, implementing review and update mechanisms in compliance with applicable regulations.
b.
Compliance Committee
c.
Full Adherence, Zero Tolerance
NOVA PACK prohibits any type of behavior that goes against what is stipulated in this Code of Conduct, in the Internal Labor Regulations, in the Safety and Hygiene Regulations, in Employment Contracts, and in Commercial Agreements with our external stakeholders.
d.
We All Comply
The content of this Code of Conduct applies to all employees and external stakeholders, whether partners, customers, contractors, suppliers, and others acting for the benefit of and/or on behalf of the company.
e.
Loyalty, Respect, Honesty
2. Workplace Environment Policies
Working Hours
We are committed to respecting the maximum weekly working hours established by law, where overtime will only occur when strictly necessary and always on a voluntary basis.
No Forced Labor
Only free and voluntary work will be hired, and every employment relationship is based on the mutual consent of the contracting parties. We prohibit any form of forced labor.
No Child or Underage Labor
We are committed to eradicating child labor, respecting the rights of children and minors to grow up in a healthy environment. For this reason, the minimum hiring age is 18 years, completed on the date an employment relationship begins.
No Harassment or Mistreatment
We are committed to providing a decent, healthy, and safe working environment across all our activities and facilities, free from any form of harassment, bullying, violence, intimidation, mistreatment, or any conduct that threatens our employees and external stakeholders physically and/or mentally.
Non-Discrimination
We value all our employees and external stakeholders and their contributions, regardless of any characteristic or trait that makes them unique, and therefore we do not tolerate any act or expression of discrimination. For this reason, all interactions between people must be free of any distinction, respectful, and cordial, avoiding offensive or abusive language or language that refers to a particular characteristic of a person.
Diversity and Inclusion
We believe in the talent of each and every one of our employees and external stakeholders, and therefore we promote an environment where everyone can be present and express what makes them unique, in keeping with our values. We will seek strategies to include people in situations of vulnerability in our activities, in order to add to our existing talent.
Substances Harmful to Health
We want a healthy workplace, so there is Zero Tolerance regarding the use, possession, or sale of any substance harmful to health, whether of legal or illegal origin, within our facilities. We also do not allow anyone to show up at our facilities under the influence of any of these substances.
3. Information Use Policies
Electronic Devices and Social Media
We value and protect our operational information against misuse. For this reason, the use of cell phones or cameras in operational areas is restricted to authorized personnel only, and we reserve the right to admission and to share information with third parties, particularly those with whom a conflict of interest may exist.
All of us must refrain from commenting on, disclosing, referring to information about, and/or naming NOVA PACK on any digital or written medium.
Information Technology
We are committed to the professional and ethical handling of information held in our IT systems. For this purpose, the established authorization processes for assigning user accounts and access must be followed.
All users must make correct use of the IT Systems to guarantee data protection.
Data Protection and Privacy
We are committed to protecting the privacy and personal data of all employees and external stakeholders.
Information considered confidential relating to employees will be handled solely by the Human Resources Department.
No original document will be retained.
Brand and Intellectual Property
The use of the NOVA PACK brand and related group trademarks is exclusively for the marketing of our products, promotion, and internal use in carrying out the company's functions. No employee or external stakeholder may use them for any other purpose.
All employees know and sign the Confidentiality Letter and are bound to comply with it faithfully.
4. Business Practices Policies
Anti-Corruption and Bribery
At NOVA PACK, we do not receive, give, or tolerate any form of bribery or corruption involving any
employee, external stakeholder, and/or authority.
Facilitation payments (influence trafficking) are
prohibited, regardless of amount, whether for internal or external processes.
Regarding gifts, meals, and entertainment, only the giving or receiving of promotional items is permitted.
Fraud
Every employee and external stakeholder is prohibited from engaging in conduct intended to conceal, alter, omit, or misrepresent information.
Money Laundering
At NOVA PACK, we carry out our activities transparently and in keeping with our values. We do not and will not allow any illicit activity or the obtaining of illicit resources that could be concealed through our activities.
Conflict of Interest
We guide our employees and external stakeholders in decision-making in situations where personal, family, or friendship interests could compromise decisions made in the role we perform within the company. For this reason:
- Among our employees, interpersonal relationships in subordinate positions to one another are not permitted.
- For the purchasing process, current supplier selection and purchase order procedures will be followed.
- No donations of any kind are accepted.
- Authorization from General Management must be requested for NOVA PACK to make any donation.
Fair Competition and Commercial Legality
We are prepared to compete commercially and successfully, always in compliance with legal requirements and other requirements regarding competition law, antitrust practices, and fair trade.
5. Compliance
It is the responsibility of all employees and external stakeholders to know, understand, and apply this Code of Conduct.
It is the responsibility of the NOVA PACK Compliance Committee to disseminate this content, guide employees and external stakeholders in understanding the Policies, and ensure follow-up on the investigation of reported irregularities, as well as apply the reprimands applicable to offenders.
If you are aware of any possible violation of the policies in this Code of Conduct, you should report it through the official communication channels made available by NOVA PACK, which are:
Physical mailbox, located at the company's facilities.
denuncia@novapack.mx for reporting irregularities.
Reports may be made anonymously, and there will be no retaliation for reporting a truthful matter in good faith. All information resulting from the investigation will be treated confidentially.